feeder's Privacy Policy

This Privacy Policy ("Policy") applies to all services, websites and mobile applications of the feeder platform. By registering on feeder or using its services, you agree to the terms described in this Policy. This Policy is an integral part of our Terms and Conditions.

We believe you should have full control over your personal information. That is why we clearly describe below what data we collect, how we use it, and what rights you have.

1 Types of Information Collected

1.1 Information You Provide Directly

When you open an account on feeder or use its services, we collect the following information:

• Full name and date of birth (for age verification)
• Mobile number and email address
• National ID or passport number (for identity verification)
• Address details
• bKash, Nagad or Rocket mobile wallet number (for transactions)
• Username and password (stored in encrypted form)

1.2 Automatically Collected Information

When you use feeder, our system automatically records certain technical data. This includes:

• Device type, operating system and browser version
• IP address and approximate geographic location
• Login time, page visit details and session duration
• Data obtained from cookies and similar tracking technologies
• Game play history and betting records

1.3 Information Received from Third Parties

For identity verification or fraud prevention purposes, we may receive a limited amount of information from trusted third-party verification agencies. This information is used only for account security.

2 Purpose of Using Information

Your information is used only for specific and lawful purposes. feeder never sells your information to third parties. We use information to:

• Complete account creation and identity verification
• Operate betting and gaming services
• Process deposits and withdrawals via bKash, Nagad and Rocket
• Apply bonuses and promotions where applicable
• Provide 24/7 customer support via live chat and email
• Protect account security and prevent unauthorised access
• Follow responsible gaming principles and ensure user protection
• Improve the platform and develop new services

3 Cookies and Tracking Technologies

The feeder website uses cookies. Cookies are small text files stored in your browser that help improve your experience on future visits.

3.1 Essential Cookies

These cookies are necessary for the site to function. They are used for things like keeping login sessions active, verifying security tokens and remembering language preferences. Disabling these cookies will affect the core functionality of the site.

3.2 Analytics Cookies

We use analytics cookies to monitor platform usage and improve service quality. Data from these cookies is analysed in aggregate and cannot be used to identify any individual directly.

3.3 Cookie Controls

You can choose to accept or reject cookies from your browser settings. Keep in mind that disabling essential cookies may make it difficult to access your account.

4 Data Sharing and Third Parties

Your personal information is never sold or leased to third parties for commercial purposes. However, we may share limited information in specific situations as needed to operate our services:

4.1 Service Partners

Our trusted partners for payment processing, identity verification and technology services may access limited information. They are also bound by strict confidentiality obligations and may use the information only for the specific purpose it was shared for.

4.2 Legal Obligations

We may provide necessary information in compliance with legal obligations arising from a court order or a lawful request from a law enforcement authority.

4.3 Business Transfers

In the event of a change in business ownership or a merger, user information may be transferred. You will be notified in advance of any such change.

5 Data Storage and Security

feeder follows industry-standard security practices to protect your information. SSL encryption is used both during storage and during transmission.

5.1 Encryption

Your password, payment information and sensitive personal data are always stored in encrypted form. Even if someone gains access to the server, they will not be able to read the information in plain text.

5.2 Access Controls

Among feeder's internal staff, only those who require access for their work can access specific information. Every access log is recorded.

5.3 Retention Period

Information is retained while your account is active. Even after an account is closed, certain information may be kept for the period required to meet legal obligations. Unnecessary information is securely deleted after a set period.

6 User Rights

You have certain important rights over your own information. feeder fully recognises these rights.

6.1 Right to Access

You may request details of the information we hold about you at any time. On receiving a request by email, the information will be provided within the specified timeframe.

6.2 Right to Rectification

If any of your information is incorrect or out of date, you can contact our support team to have it corrected.

6.3 Right to Deletion

In certain circumstances you may request the deletion of your account and associated information. However, some information may need to be retained for a set period due to legal obligations.

6.4 Right to Object to Processing

You have the right to object to the use of your information for marketing or additional analytics purposes. We will act promptly upon receiving your objection.

7 Protection of Minors

All feeder services are for persons aged 21 years or older only. We never knowingly collect information from minors. If we become aware that a minor has attempted to open an account, that account is closed immediately and any information collected is destroyed.

Our Responsible Gaming Policy provides further guidance on this matter, including information for parents and guardians.

8 International Transfer of Data

feeder's servers and data processing infrastructure may be located in various countries. Whenever data is transferred from one country to another, we ensure that the destination country has adequate data protection measures in place and that the standards described in this Policy are maintained.

9 Policy Changes and Updates

This Privacy Policy may be amended as our services expand or legal obligations change over time. You will be notified in advance of any significant changes — a notification will be sent to your registered email or mobile number.

Continuing to use feeder after a policy change will be taken as your agreement to the new policy. We therefore recommend visiting this page regularly. You can also check our FAQ section for more details.

10 Contact

If you have any questions, concerns or requests regarding this Privacy Policy, please get in touch with us. Our support team is available seven days a week, twenty-four hours a day to assist you in Bengali and English.

• Live Chat: Chat directly from any page on the site
• Email: [email protected]

More information about feeder is available on our About Us page.