feeder FAQ — Withdrawals, Betting and Account

From withdrawing money to bKash or Nagad, to cricket betting, VIP cashback and login issues — all the answers you need about feeder are laid out here.

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How to withdraw money

Withdrawing from feeder to bKash, Nagad or Rocket is simple. Reading the questions below will make the whole process clear.

When you withdraw from feeder to bKash, the money normally reaches your mobile wallet within 10 to 45 minutes. The same timeframe applies to Nagad and Rocket. During busy periods processing may take a little longer, but the system runs at all times.

Yes, feeder's payment system runs 24 hours a day, 7 days a week. You can submit a withdrawal request to bKash, Nagad or Rocket on Fridays, Saturdays or public holidays. Contact live chat if you need timely support.

The minimum withdrawal amount at feeder is ৳1,000. You cannot withdraw below this — so wait until your balance reaches at least this amount. The minimum deposit amount is ৳200.

For security reasons, feeder only processes withdrawals to a mobile wallet registered in your own name. Sending money to someone else's bKash, Nagad or Rocket number is not possible. Using your own wallet keeps the process fast and secure.

After submitting the request, you will see a status update in your feeder account's transaction history. Once the money is sent, you will receive a confirmation SMS directly from bKash, Nagad or Rocket. If you receive no update within 45 minutes, contact live chat.

Account and login

From creating a new account to forgetting your password or logging in on a new device — you can log in directly on the feeder Login page.

First make sure you have entered the correct username and password. Keep Caps Lock off and clear your browser cache before trying again. If you can't remember your password, click the "Forgot password?" link. If the problem persists, use feeder's 24/7 live chat support.

After logging in, go to the "Profile" or "Account Settings" section where you will find options to update your mobile number, email or other details. Changing identity-related information may require OTP verification. You can also ask live chat for help if needed.

Go to the registration page on the feeder site and create an account easily with your mobile number or email. Enter accurate information during registration, as it will be verified at the time of withdrawal. Note that feeder is only for people aged 21 and above.

Open the feeder site on your new device and log in with your usual username and password. For security, an OTP may be sent to your registered mobile the first time you log in from a new device. feeder is also available as an Android and iOS app, accessible through official channels.

Cricket and sports betting

BPL, T20 World Cup or IPL — find detailed information on odds, markets and how to bet on the feeder cricket betting page.

In a multi-bet, the odds of multiple events are multiplied together to form the total odds. For example, if three matches have decimal odds of 1.50, 1.60 and 1.80, the total odds are 1.50 × 1.60 × 1.80 = 4.32 (approximately). A ৳100 stake returns ৳432 if all selections win, but if even one loses the entire ৳100 is lost.

If a match is cancelled due to rain or ends with no result, the stake for that bet is generally refunded. In a multi-bet, the cancelled event is removed and the bet is recalculated using the odds of the remaining selections. You can read the full policy on feeder's terms and conditions page.

Decimal odds are straightforward. Say Team A has odds of 1.80 and Team B has odds of 2.00. If you place ৳1,000 on Team B and Team B wins, you get back ৳2,000 in total (including ৳1,000 profit); if Team A wins, you lose ৳1,000. In short: stake × odds = total return.

Yes, feeder offers live in-play betting on cricket and several other sports. Odds change from moment to moment while a match is in progress, so quick decisions are needed. You can see directly on the site how many markets are open during a BPL or T20 match.

feeder offers a range of popular cricket markets including match winner, top batsman, top bowler, total runs (over/under), innings score and man of the match. These markets are especially active for Bangladesh Tigers matches and in the BPL.

Device and technical issues

Whether you use a browser on your phone or the app — feeder lets you play on all types of devices. Visit the feeder app page to learn more.

Yes, the feeder site works fully in a mobile browser. If you use Chrome, Firefox or Samsung Internet, the full site displays properly and you can run slots, live casino and betting without any issues. Even without the app, you get everything through the browser.

Both the feeder Android (APK) and iOS versions are available through official channels. For the latest information about the app, use the feeder official site and live chat support.

feeder runs on all modern devices — Android smartphones, iPhones, Windows and Mac laptops. As long as your device's browser is up to date and you have a stable internet connection, you can play from anywhere.

If the connection drops, most slot and casino game sessions are saved on the server. When you reconnect, the game will try to resume from where you left off. If a spin or bet had already been placed, the result will also be visible in your transaction history.

First clear your browser's cache and cookies (Settings → Privacy → Clear browsing data). Then close the tab and reopen the site fresh. If the problem continues, check your internet connection or try a different browser. If none of that helps, let feeder live chat know.

VIP and cashback

feeder's VIP program has three levels. The benefits are laid out in detail on the feeder VIP page.

feeder has three VIP levels: Bronze — up to 0.4% cashback per week; Silver — up to 0.8% cashback; Gold — up to 1.2% cashback. Each level comes with priority service and special benefits.

As your activity grows through regular play and deposits, feeder automatically moves you up to a higher level. Staying consistently active over time is the main factor for progressing from Bronze to Silver and then to Gold. Ask live chat for details.

Cashback is calculated from your total net loss for that week (total losses minus total wins). For example: if a Silver member has a net loss of ৳20,000 in a week, they receive ৳20,000 × 0.8% = ৳160 cashback. This is the maximum amount for that week.

feeder VIP members enjoy weekly cashback along with priority customer service, exclusive promotional offers and personalised benefits. The Gold level gives the most benefits. The more regularly you play and deposit, the more these benefits grow.

feeder generally calculates cashback at the end of each week and it is added to your account automatically. The cashback amount depends on your VIP level and your net loss for that week. You can see cashback details in your account transaction history.

Join feeder — get a 200% welcome bonus

200% bonus on your first deposit, up to ৳15,000. Wagering: 10 times the bonus amount. Minimum deposit ৳200.

Still have questions? We're here

If the answers above haven't solved your issue, contact the feeder support team directly.

24/7 Live Chat

Any time, any day — get instant support in Bengali and English. Click the live chat button in the bottom corner of the site.

Email support

For detailed issues, write to us by email — in Bengali or English. Our email address: